Kixie’s Head of Sales David Gable shares insightful examples of how he creates revenue machines by automating to improve (not remove) the human experience.
David Gable, Kixie Head of Sales, brings high energy to the HubDo Podcast. Sharing insightful examples of how companies (especially tech companies) are thinking about automation the wrong way.
No company or customer wants to dehumanize the human experience, which is often the first thing we think of when it comes to automation. We may appreciate the convenience of an ATM machine yet be completely frustrated talking with an automated chatbot.
David explains how he regularly joins meetings where companies want to improve revenues and efficiencies through automation but are thinking about it the wrong way.
When automation takes care of busy work, so that people can have more human time and respond faster, relationships improve and higher revenue is earned with greater efficiency.
There are plenty of great ideas from David in this session, to think differently about how companies like Kixie are delivering automation that enriches human interactions at scale.
“Ultra-reliable, easily automated calling & texting for HubSpot”
Handy Links for more information about Kixie
30 days of free Kixie for your entire team with unlimited calling!* www.Kixie.com/HubDo
*excluding some international areas
Connect with David Gable at Kixie
Kixie on HubDo Marketplace
Your host Pete Nicholls is the Founder of HubDo, HubSpot Certified Trainer and Foundation Certified in Bidding and Proposals by the APMP.
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